FREQUENTLY ASKED QUESTIONS
From customers just like you!
Have questions? We have ANSWERS!
We understand that trusting someone new with your children can be nerve-racking. We’ve answered some of our most common questions below. Don’t see what you’re looking for? Contact us directly.
What are the Play Crew on The Go sitter qualifications?
All Play Crew on the Go Team Members are required to be over the age of XX and possess a valid driver’s license and dependable source of transportation to and from work. Nearly all of our employees have previous childcare experience and/or a passion for working with children. Additionally, they must pass an extensive background check, have or obtain CPR and First Aid Training, and pass an initial drug test.
Do you conduct background checks?
Yes, all Play Crew on The Go Team Members go through a thorough criminal history and background check process in order to gain employment.
Are Play Crew on The Go team members CPR certified?
Absolutely. The completion of Adult and Pediatric CPR and First Aid Training is a prerequisite for employment with Play Crew on The Go. Additionally, we have policies in place to ensure that these certifications are kept current for all team members.
Can I get the same team member every time?
This is based on team member availability and demand. You can certainly request a certain team member during the booking process; however, we cannot guarantee their availability. We can assure you that your children will be in good hands regardless of the team member assigned!
Will Play Crew team members do activities with my children?
Yes, definitely! This is what makes Play Crew on The Go different than other babysitting services. Our team members show up to the job equipped with crafts, games, and activates to keep your children entertained and having fun. If you have a special activity request that you’d like us to consider, please add it during the booking process.
My friends and I want our children to be watched together, is this possible?
It is. Play Crew on The Go specializes in both single-family and group childcare. When booking, simply specify “Group” an indicate the number of children who will be present for the job.
How do I pay Play crew on The Go?
Payment for our services is accepted through our online booking portal. We require payment in advance for our services. Help with this.
Do PC team members drive children to and from activities? Can I ask them to take my kids to locations outside of the home?
At this time, Play Crew On the Go team members are not permitted to provide transportation to children in their care, including walking field trips.
Do you offer childcare at business or meeting centers?
Yes, Play Crew on The Go is happy to provide childcare onsite at businesses or meeting centers. To book childcare for this type of event, please select the “Group” option in our online portal.
I am not sure exactly how long I'll be gone - can you still watch my children?
Yes, we can. Play Crew on The Go has an hourly payment structure and can provide services for up to 12 hours. In these situations, we recommend you book for the maximum time and adjust accordingly to ensure the team member has the availability to stay onsite.
WHAT MAKES PLAY CREW ON THE GO DIFFERENT?
Reliable TEAM MEMBERS
Play Crew on The Go team members all have one things in common… their love for kids and having FUN! In addition, you can trust that anyone entering your home has been thoroughly trained and background checked.
FUN WHERE YOU ARE
We aren’t your traditional babysitters. We bring childcare AND fun to each of our customers. From activities to games and crafts, we ensure you children are entertained and stimulated!
SERVICES WHEN YOU NEED THEM
We know it can be hard to locate childcare, especially in a pinch! We’ve got you covered. With a simple online booking process and a large network of team members, you don’t have to worry about your next date night, meeting, or day of errands!
Play Crew on The Go isn’t your typical babysitting service. We prioritize fun and entertainment, giving you peace of mind that your child is safe, and having the time of their life!
Locations
Flower Mound, Southlake, McKinney, The Colony, Prosper, Lewisville, Grapevine, Arlington, Colleyville
Contact
Need additional assistance? Please contact us:
contact@playcrewonthego.com
945-999-3202
SERVING YOU WHEN YOU NEED IT MOST
Weekdays, weekends, holidays and more. Book Play Crew on The Go today!